AI receptionist · heating and cooling

The AI receptionist for heating engineers.

The first real cold snap arrives, everybody switches the heating back on the same evening, and a fair few discover the same evening that it will not fire.

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No commitment Bilingual FR · EN
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Why Stator?

Take back control of every call: cost, focus, contracts, traceability.

Every call gets answered, 24/7, every day of the week.

Stator answers every call and speaks directly with your customers. You never miss a contract opportunity again.

Your technicians are only involved when it's truly needed.

Stator routes calls to a technician or the on-call team only when it's needed. No more interruptions for non-urgent requests.

Finally, full visibility on every call.

Access the history of every call: call description, follow-up, and collected data. Complete visibility over your phone activity.

Pay a fraction of what a full-time receptionist costs.

A managed service, no hiring and no payroll.

What Stator does

One agent. Many missions.

Voice AI · Maintenance

It picks up and speaks directly with your customers, like a trained member of your team. Trained on your craft, it understands every request.

Knows your businessAnswers questions about your services, prices, and lead times.
Call transferTo the right technician or salesperson, only when it's needed.
New contact intakeInbound leads captured: name, need, contact details, and urgency level.
Appointment bookingJobs scheduled directly in your calendar, based on team availability.
Full traceabilityFull call summary available from your dashboard.
Emergency triageOn-call is only involved for real emergencies, day or night.
How it works

Built with you, for you.

Nothing to install on your end.

We get to know you.

Your typical calls, your rules, your technical vocabulary. We tailor the agent to your trade.

We build with you.

First version, tested on real calls, tuned to your feedback.

We launch, and we stay close.

The agent goes live. Quality monitoring, tuning, and ongoing improvements.

Trades

Built for the maintenance trades.

From refrigeration call-outs to industrial equipment, the agent learns the vocabulary and the emergencies of your business.

HVAC, refrigeration, cooling Heating, refrigeration and cooling contractors.
Industrial maintenance Motors, pumps, rotating equipment.
Handling and lifting Forklifts, machinery, lifting gear.
Plumbing and building repair Plumbers, multi-trade, call-out repair.
  • Hours and service areas
  • Your services and specialities
  • How to log an urgent breakdown
  • Transfer to the right person
  • New customer intake

Examples of handled calls

Refrigeration My cold room is in alarm, can you come out today?
Industrial A motor has just failed on us, the workshop is at a standstill.
Handling The forklift won't start, we can't load anything.
Building I was hoping to speak to your technical team.
HVAC and refrigeration

What the agent hears on a heating line

A whole heating year fits into six weeks, and during those six weeks the breakdown and the annual service arrive on the same line. The agent separates them at the second question, because one is waiting for a date and the other is waiting for an engineer.

What the agent captures

  • The make and model of the boiler
  • The fault code on the display, read out as it is
  • Whether there is heating, hot water, or neither
  • Whether the service contract is with you
  • The address and the floor, for the flue

Examples of handled calls

The boiler has locked out, I have no hot water at all.
I would like to book the annual service before winter.
The upstairs radiator has gone cold, the others are fine.
Pricing

30 minutes to walk you through.

No upfront commitment

Plans match your call volume. Everything included: setup, hosting, dedicated number, monitoring, updates.

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FAQ

What you want to know.

The agent is trained on your data: services, prices, hours, technical vocabulary, internal processes. It only answers from your content. And if it doesn't know, it transfers or takes a structured message.

GDPR-compliant. EU-hosted.

Native voice. Full sector vocabulary. Bilingual FR/EN.

Everything: configuration, hosting, number, monitoring, updates.

Anytime, by your rules.

Yes. Stator works anywhere, in French and English.

Ready to free up your phone line?

30 minutes to walk through your call volume, your team, your constraints.

Direct line to the Stator team. No sales reps.

Book a 30-minute call